IntelePeer, a leading Communications Platform-as-a-Service (CPaaS) and Communications Workflow Automation provider, today was named the winner of two bronze Stevie^® awards in the 20^th Annual American Business Awards^®. The awards were bestowed upon IntelePeer for Customer Service Department of the Year category and Business Technology - Cloud Platform category both for IntelePeer’s CPaaS solution.

The American Business Awards are the U.S.A.'s premier business awards program. All organizations operating in the U.S.A. are eligible to submit nominations – public and private, for-profit and non-profit, large and small.

"With more than 3,700 submissions from organizations of all sizes and in nearly every industry, it is an honor to bring home two awards this year," said Frank Fawzi, CEO of IntelePeer. "We have great respect for the other winners in our categories and take enormous pride in our products and services. We will continue to strive for gold in providing the very best for our customers."

IntelePeer's customer service department was nominated for Customer Service Department of the Year, recognized for leveraging its collective talent and expertise to bring new AI-driven solutions to organizations in healthcare, transportation, legal and beyond. A Stevie^® judge said IntelePeer "accelerated their advantage during the pandemic by not only providing new services that were needed, but by doing so in a way that really helped customer groups."

Winning bronze for its cloud platform, IntelePeer's CPaaS platform drives significant innovation across nearly all vertical markets in the form of communications. The platform enables companies to better serve high-value customers through automation and focus their time, money and resources on more core business operations. "Successful enterprises continue to be customer-obsessed and IntelePeer's CPaaS platform takes it one step closer in redefining customer experience," said one Stevie^® judge.

More than 230 professionals worldwide participated in the judging process to select this year's Stevie Award winners.

Details about The American Business Awards and the list of 2022 Stevie winners are available at www.StevieAwards.com/ABA. Nicknamed the Stevies for the Greek word meaning "crowned," the awards will be presented to winners at a gala ceremony at the Marriott Marquis Hotel in New York on Monday, June 13. Tickets are now on sale.

About IntelePeer

IntelePeer helps companies better engage their customers by creating modern customer experiences from the cloud that augment existing communication solutions…in minutes. Its platform is a workflow communications engine that provides management for voice automation, messaging, AI, analytics, and the tools to help businesses tailor their customer engagement without requiring developer resources. IntelePeer provides its clients with instantly available pre-built solutions and workflow-based building tools to infinitely customize their interaction and rich APIs for more customized experiences, all built on its CPaaS platform. IntelePeer’s easy-to-use and intuitive no-code templates, low-code, co-creation, and turn-key communication options result in rapid time to value for its customers, regardless of their technical experience. For more information, visit: www.IntelePeer.com

About the Stevie Awards

Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards^®, The International Business Awards^®, the Stevie Awards for Women in Business, the Stevie Awards for Great Employers, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.

Sponsors of The 2022 American Business Awards include HCL America, John Hancock Financial Services, Melissa Sones Consulting, and SoftPro.

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