Designed for Enterprise Communications and Collaboration Professionals, Digital Event Takes Place September 28

For many enterprises, this is the year that hybrid work starts to become a reality, which will bring challenges requiring trial and error, difficult decisions, and flexibility. To address these tactical challenges while keeping strategic goals front and center, Enterprise Connect, the leading conference and exhibition for enterprise communications and collaboration, today announces Facing the Tough Issues on Hybrid Work: How Communications Technology Will Support New Ways of Working, a one-day digital conference, taking place September 28. Register to attend the free digital event here.

For more than 30 years, Enterprise Connect has brought corporate IT decision makers together with industry vendors, analysts, consultants, and channel partners to focus on the issues central to enterprise communications.

“Hybrid work is not set-it-and-forget-it. It’s constantly evolving as enterprises discover, implement, and refine the best ways for workers to collaborate, wherever these individuals and teams may be located at any moment,” said Eric Krapf, General Manager, Enterprise Connect. “That’s why we created this one-day digital event. It’s the perfect opportunity for IT professionals to get up-to-date on how hybrid work is progressing and what we’re learning about real-world technology choices. Our mission is to help the industry deliver collaboration technology that enhances employee and customer experience.”

The digital program will include a keynote discussion of a major new independent study of enterprise attitudes on the Future of Work as they impact IT. The study’s author, Adam Holtby, principal analyst at Omdia, will lead this session.

In addition, breakout sessions will feature independent experts offering insights into critical industry topics including:

• Building the Enterprise Platform to Support Hybrid Work presented by Tim Banting, Principal Analyst, Omdia
• Meeting Room Interoperability Update presented by Jim Kelly, Senior Analyst/Consultant, Recon Research
• Making E911 Work for Hybrid Work presented by Irwin Lazar, President and Principal Analyst, Metrigy
• Achieving World-Class CX With Your Contact Center Technology and Agent Workforce presented by Robin Gareiss, CEO and Principal Analyst, Metrigy
• Using Change Management Strategies to Drive Hybrid Work Success presented by Melissa Swartz, Founder, Swartz Consulting

By attending the digital event, communications and collaboration professionals will:

• Gain insights that will make IT teams indispensable in the era of hybrid work
• Understand how to ensure collaboration technology delivers enterprise-grade service for all employees, regardless of location
• Receive practical advice on using Cloud and AI to support contact center systems that deliver world-class CX
• Learn about optimizing collaboration technology for the best employee experience
• Find out about the state of interoperability for video collaboration systems
• Learn about the evolution of hybrid work since return-to-office began—and how communications/collaboration professionals must respond
• Gain details on critical and timely issues as enterprises implement hybrid work

The event will also feature the industry’s leading solution providers showcasing their latest technology and innovations.

The digital event Facing the Tough Issues on Hybrid Work: How Communications Technology Will Support New Ways of Working will take place on September 28 from 10:00 a.m. through 6:00 p.m. Eastern Daylight time. Register to attend the free digital event here.

To become a sponsor/exhibitor, click here.

For media registration, contact Meryl Franzman at meryl.franzman@informa.com.

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About Enterprise Connect

For more than 30 years, Enterprise Connect has been the leading conference and exhibition for enterprise communications and collaboration in North America. Enterprise Connect brings corporate IT decision makers together with the industry's vendors, analysts and consultants to focus on the issues central to enterprise communications. Enterprise Connect owns and produces No Jitter, (nojitter.com), providing daily blogging and analysis of enterprise communications, and it also serves the community with a weekly email newsletter, research surveys and a Webinar Series. For more information, visit enterpriseconnect.com. Enterprise Connect is brought to you by Informa Tech.

About Informa Tech

Informa Tech is a market leading provider of integrated research, media, training and events to the global Technology community. We're an international business of more than 600 colleagues, operating in more than 20 markets. Our aim is to inspire the Technology community to design, build and run a better digital world through research, media, training and event brands that inform, educate and connect. Over 7,000 professionals subscribe to our research, with 225,000 delegates attending our events and over 18,000 students participating in our training programs each year, and nearly 4 million people visiting our digital communities each month. Learn more about Informa Tech.

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