Industry leading 5-Star customer service, $0 premium option among highlights

Three HealthPartners Medicare Advantage (MA) plans received an overall 4.5 out of 5-Star Rating, including 5 out of 5-Stars for customer service, from the Centers for Medicare and Medicaid Services (CMS) for 2024. HealthPartners Journey (PPO), HealthPartners Robin (PPO) and HealthPartners UnityPoint Health (PPO) MA plans received the 4.5 Star Rating.

“The ratings from CMS reflect the dedication we have to supporting members and delivering on our promise to provide high quality, affordable coverage,” said Jennifer Danielson, HealthPartners chief health plan officer. “These strong ratings are a testament to our teams who work hard to ensure we’re a trusted partner in improving the health and well-being of those we serve.”

CMS publishes Star Ratings each fall to measure the quality of health and drug services received by Medicare enrollees in MA plans. CMS bases its ratings on several clinical and performance measures including administration of care, management of chronic conditions, member experience, plan performance and customer service.

In addition to the support of a knowledgeable, 5-Star customer service team, HealthPartners offers plans to fit every budget and lifestyle, with options that include:

• Monthly premiums and primary care copays starting at $0.
• A prepaid Choice Card with money to spend on non-Medicare covered chiropractic services, prescription eyewear, hearing aids and home-delivered meals. The Choice Card can also be used for over-the-counter items through our select vendor with Robin Birch and Maple plans.
• $1,000 to $2,250 dental benefit allowance for comprehensive and preventive services.
• A wide selection of doctors and access to the major care systems across the Twin Cities metro, Central Minnesota and Greater Minnesota, Wisconsin and Iowa.

Learn more about HealthPartners Medicare plans at healthpartners.com/medicare.

Every year, Medicare evaluates plans based on a 5-Star Rating system. CMS publishes Star Ratings at medicare.gov.

HealthPartners is a PPO plan with a Medicare contract. Enrollment in HealthPartners depends on contract renewal. HealthPartners UnityPoint Health is a PPO plan with a Medicare contract. Enrollment in HealthPartners UnityPoint Health depends on contract renewal.

HealthPartners

HealthPartners is one of the largest consumer-governed, non-profit health care organizations in the nation with a mission to improve health and well-being in partnership with members, patients and the community. For more information, visit healthpartners.com.

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