Pipedrive was ranked overall #1 in the quadrant, with outstanding scores for ease of use and product features.

Pipedrive, the easy and effective sales CRM for small businesses, today announced that strong user reviews have earned Pipedrive a gold medal in the Lead Management Data Quadrant 2023 by SoftwareReviews, the in-depth source of buyer data and insights for the business software market.

Pipedrive won the SoftwareReviews’ Lead Management Quadrant 2023 with a score of 8.9/10. Across all evaluated Lead Management products, Pipedrive received top scores for ease of data integration and ease of customization, as well as being in the top two for quality of product features, ease of implementation, and ease of IT administration. SoftwareReviews has identified Pipedrive CRM as a gold medalist based on the likeliness of a recommendation score of 90 percent by real end-users. Furthermore, 98% of users would renew their Pipedrive subscription and 89% would consider the cost fair relative to the value, providing buyers with greater confidence in the software.

“It's a great honor to be recognized as the top leader in the Lead Management Data Quadrant 2023, particularly since this ranking is determined by genuine user ratings. This is a testament to our continuous efforts to equip our CRM with the right features that are effective and also easy to use. In the coming months, we will focus on automation and launch powerful lead management updates that will make sales professionals' work more efficient,” says Shaun Shirazian, Pipedrive's Chief Product Officer.

Each year, SoftwareReviews’ Data Quadrant Awards recognize outstanding software providers in the technology marketplace, as evaluated by users. Providers receive user satisfaction scores across software capabilities, product features, likeliness to recommend, and provider experience, which are aggregated to result in emotional response ratings, an insight called the Net Emotional Footprint. This score is a powerful indicator of overall user feeling toward the provider and its product – all from the software users’ point of view.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software provider in the Data Quadrant indicates its relative ranking as well as its categorization. The data published is collected from real end users and meticulously verified.

SoftwareReviews is an in-depth source of buyer data and insights for the enterprise software market. By collecting customer experience data from IT and business professionals, the SoftwareReviews methodology produces detailed and authentic insights into the experience of evaluating and purchasing enterprise software.

About Pipedrive

Founded in 2010, Pipedrive is the easy and effective sales CRM that drives small business growth. Today, Pipedrive is used by revenue teams at more than 100,000 companies worldwide. Pipedrive is headquartered in New York and has offices across Europe and the US. The company is backed by majority holder Vista Equity Partners, and Bessemer Venture Partners, Insight Partners, Atomico, DTCP, and Rembrandt Venture Partners. Learn more at www.pipedrive.com.

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