Seven health centers implementing athenaOne® to unlock efficiencies and improve care coordination

athenahealth, Inc., a leading provider of network-enabled software and services for medical groups and health systems nationwide, today announced that Community Health Access Network (CHAN) – a Health Center Controlled Network located in Newmarket, New Hampshire – is implementing athenaOne in seven Federally Qualified Health Centers (FQHCs) to help strengthen care delivery and improve health outcomes for their patients.

CHAN delivers technology, training, and technical assistance to support approximately 250 providers who deliver care to communities in New Hampshire, Texas, and Vermont. After an extensive evaluation process, CHAN turned to athenahealth for critical functionality that the FQHCs need to better engage patients, streamline operations, and enable data-driven decision making.

“Our ultimate goal is to bolster seamless, high-quality care delivery to those in need, especially those that benefit from care coordination for managing chronic conditions and addressing social determinants of health,” said Gary Noseworthy, executive director, CHAN. “Working with athenahealth will give our members and staff the tools they need to inform business strategy and continue their long-standing commitment to providing meaningful integrated and evidence-based care.”

CHAN’s FQHC members sought the ability to collaborate electronically on patient care with other providers within the patient chart and to help patients access care through modern engagement tools, such as an online portal or mobile app. They also needed stronger data analytics tools for better visibility into clinical, financial, and operational metrics to aid in reporting and help improve results.

With athenaOne, CHAN’s members will have access to an integrated electronic health record (EHR), medical billing, and patient engagement solution to improve patient and provider experiences, deliver high-quality care, and maximize clinical, financial, and operational performance. Through the solution, clinicians can easily document and coordinate care across providers, simplifying workflows, improving accuracy, and enabling better focus on the patient during appointments. Further, athenahealth’s extensive reporting and network-based insights will enable the health centers to more clearly identify inefficiencies, close care gaps, and secure timely grant funding.

According to Kris McCracken, chief executive officer of Amoskeag Health and CHAN’s founding member and board chairman: “Our decision to move forward with athenahealth was driven by the value the company can deliver to help us streamline staff and clinician workflows and coordinate care for our community. With athenaOne, we will have key functionality to access information and facilitate communication between patients and providers, and better coordinate care across our community.”

“We’re proud to partner with CHAN to support the unique needs of the communities its members serve,” said Bob Segert, chairman and chief executive officer of athenahealth. “With increased access to more sophisticated information at an individual and population level, CHAN will be able to make data-driven decisions quickly and easily in support of its mission to deliver high-quality care to underserved communities. We’re thrilled to help the team transform its capabilities as the organization continues to grow.”

For more information on how athenahealth serves the unique needs of FQHCs, please visit: https://www.athenahealth.com/who-we-serve/fqhc.

About CHAN

Community Health Access Network (CHAN) was established in 1995, when five community healthcare centers began collaborating to provide primary care services to uninsured, underinsured, and Medicaid populations. As a Health Center Controlled Network (HCCN), CHAN administers several grants from Federal, State of New Hampshire, and private foundation sources. Since inception, CHAN has methodically built an infrastructure that affords innovative opportunities. CHAN was awarded the 2008 HIMSS Davies Community Health Award for achieving powerful results using healthcare IT. For more information, please visit www.chan-nh.org.

About athenahealth, Inc.

athenahealth creates innovative healthcare technology that connects clinicians, patients, payers, and partners in differentiated ways. Our electronic health record, revenue cycle management, and patient engagement solutions allow anytime, anywhere access, driving better financial outcomes for our customers and enabling our provider customers to deliver better quality care. In everything we do, we’re inspired by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. For more information, please visit www.athenahealth.com.

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