Program recognizes innovative approaches to leveraging AI and other technologies, along with new operating models, for business success

Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has announced the winners of the 2024 ISG Paragon Awards™ for South America, which celebrate the use of new approaches and technologies, including AI, in sourcing industry partnerships.

More than 80 applications were submitted for the annual South America program by 27 solution, technology or service providers. Winners in each category were selected by an independent expert panel of judges and announced at an ISG Sourcing Industry Awards gala dinner on Wednesday, October 31, at Clube Monte Líbano in São Paulo.

The winners of the 2024 South America awards are:

Excellence: Outstanding delivery by a service provider

Winner: Cadastra with Gerdau

AI Pacesetter: Substantial business impact through the adoption of AI

Winner: FCamara with Ipsos

Innovation: Imagination and entrepreneurial spirit in helping organizations future-proof their businesses and better serve clients

Winner: Vericode with B3 Brasil

Transformation: Successful transformation of an organization or key business function

Winner: Unisys with Heineken

Workplace of the Future: Client and employee experience and productivity beyond technology

Winner: Nava with CPFL Energia

ESG: ESG strategy implementations that have delivered measurable outcomes

Winner: Dadosfera with SBM Offshore

“Our client experience research shows enterprises in South America give their providers high marks for leveraging innovations like AI and other technologies to drive business transformation,” said John Boccuzzi, Jr., partner and president, ISG Research. "There is a real sense of shared commitment to achieving impactful business results in each of our winners’ stories. Congratulations to each of them for being honored with the 2024 ISG Paragon Awards for South America.”

The 2024 ISG Paragon Awards celebrate the evolution of the sourcing industry through the application of new approaches and digital technologies, including AI, automation and cognitive solutions. Full details are available on the award website.

About ISG

ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 900 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including AI, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,600 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. For more information, visit www.isg-one.com.

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