Regis Corporation (NasdaqGM: RGS), a leader in the haircare industry, today announced financial results for the third fiscal quarter ended March 31, 2024. Matthew Doctor, Regis Corporation’s President and Chief Executive Officer, commented: “In the third quarter, we continued to grow the year-over-year profitability of the Company. We delivered another quarter of growth in same-store-sales, operating income, and adjusted EBITDA. We are continuing our efforts to drive sustainable, long-term growth through our priorities that are focused on improving the customer experience, implementing new technology, supporting the stylist community, and managing our corporate expenses. In addition, the Board continues to review strategic alternatives to assess the Company's capital structure, and we remain dedicated to maximizing value for all of our stakeholders.”

Financial Highlights:

Third quarter fiscal 2024 compared to third quarter fiscal 2023:

• System-wide revenue of $286.8 million declined $12.5 million from $299.3 million and system-wide same-store sales improved 0.5%;
• Operating income of $4.1 million improved $2.1 million from $2.0 million in the 2023 third quarter;
• Franchise adjusted EBITDA of $5.8 million improved $1.0 million from $4.8 million in the 2023 third quarter;
• Net loss from continuing operations of $2.4 million increased $0.2 million from a net loss of $2.2 million in the 2023 third quarter;
• Net loss of $2.3 million increased $0.7 million from a net loss of $1.6 million in the 2023 third quarter; and
• Adjusted EBITDA of $5.0 million improved $0.8 million from $4.2 million in the 2023 third quarter.

Fiscal year-to-date 2024 compared to year-to-date fiscal 2023:

• System-wide revenue of $885.4 million declined $33.3 million from $918.7 million and system-wide same-store sales improved 1.4%;
• Operating income of $16.3 million improved $11.1 million from $5.2 million in the 2023 fiscal year;
• Franchise adjusted EBITDA of $20.1 million improved $2.8 million from $17.3 million in the 2023 fiscal year;
• Net loss from continuing operations of $2.2 million improved $4.3 million from a net loss of $6.5 million in the 2023 fiscal year;
• Net loss of $0.1 million improved $2.5 million from a net loss of $2.6 million in the 2023 fiscal year; and
• Adjusted EBITDA of $18.5 million improved $2.7 million from $15.8 million in the 2023 fiscal year.

Consolidated Revenue

Total consolidated revenue of $49.2 million in the third quarter 2024 and total revenue year-to-date 2024 of $153.6 million declined $6.6 million and $24.0 million, respectively. The decline was driven primarily by a reduction in non-margin franchise rental income and advertising fund contributions and the wind down of loss-generating company-owned salons that generated significant revenue.

Operating Income

Regis reported third quarter 2024 operating income of $4.1 million, an improvement of $2.1 million compared to $2.0 million in the third quarter 2023. Regis reported year-to-date 2024 operating income of $16.3 million, an improvement of $11.1 million compared to $5.2 million in 2023. The year-over-year improvement in operating income for the third quarter 2024 was driven primarily by a decrease in general and administrative expense and the lapping of negative margin franchise product sales in the prior fiscal quarter as part of the wind down of that business. The year-over-year improvement in year-to-date 2024 operating income was driven primarily by our lower general and administrative expense structure, lower depreciation expense and the lapping of a $1.2 million inventory reserve charge in the prior fiscal year.

Loss from Continuing Operations

Regis reported third quarter 2024 net loss from continuing operations of $2.4 million, or $1.03 diluted loss per share from continuing operations, compared to a net loss from continuing operations of $2.2 million, or $0.93 diluted loss per share from continuing operations, in the third quarter 2023. Regis reported year-to-date 2024 net loss from continuing operations of $2.2 million, or $0.95 diluted loss per share from continuing operations, compared to a net loss from continuing operations of $6.5 million, or $2.83 diluted loss per share from continuing operations, in 2023. The year-over-year improvement in both fiscal 2024 periods was driven primarily by an increase in operating income partially offset by an increase in interest expense.

Net Loss

The Company reported third quarter 2024 net loss of $2.3 million, or $1.00 diluted loss per share, compared to a net loss of $1.6 million, or $0.71 loss per diluted share, for the same period last year. The year-over-year decline in the quarter was driven primarily by lower income from discontinued operations and higher interest, partially offset by an increase in operating income. The Company reported year-to-date 2024 net loss of $0.1 million, or $0.06 diluted loss per share, compared to a net loss of $2.6 million, or $1.12 loss per diluted share, for 2023. The improvement is due to higher operating income, offset by less proceeds from discontinued operations and higher interest.

Adjusted EBITDA

Third quarter adjusted EBITDA of $5.0 million improved $0.8 million, compared to adjusted EBITDA of $4.2 million in the same period last year. Year-to-date adjusted EBITDA of $18.5 million improved $2.7 million, versus adjusted EBITDA of $15.8 million in the same period last year. The improvement is primarily driven by our lower general and administrative expense structure.

Franchise Revenue

Third quarter franchise revenue was $47.9 million, a $5.7 million, or 10.6% decrease compared to the prior year quarter. Year-to-date franchise revenue was $148.6 million, a $21.1 million, or 12.4% decline compared to the prior year. Non-margin franchise rental income was the primary driver of the decline in both periods due to fewer franchise salons in the current year and franchisees renewing their own leases.

Royalties were $15.7 million and $48.0 million, a $0.3 million and $1.4 million, or 1.9% and 2.8% decrease for the third quarter and year-to-date 2024, versus the same periods last year due to fewer franchise salons.

Franchise Adjusted EBITDA

Third quarter franchise adjusted EBITDA of $5.8 million improved $1.0 million and year-to-date franchise adjusted EBITDA of $20.1 million improved $2.8 million year-over-year, primarily due to lower general and administrative expense, partially offset by lower royalties and fees.

Company-Owned Salon Revenue

Third quarter revenue for the Company-owned salon segment declined $0.9 million versus the prior year to $1.3 million. Year-to-date revenue for the Company-owned salon segment declined $2.9 million versus the prior year to $5.0 million. The year-over-year decline in revenue for both periods was expected and driven by the closure of 40 loss generating company-owned salons over the past twelve months.

Company-Owned Salon Adjusted EBITDA

Third quarter Company-owned salon adjusted EBITDA declined $0.2 million year-over-year, due primarily to inventory write-offs related to salon closures.

Year-to-date company-owned salon adjusted EBITDA loss declined year-over-year. Excluding the $1.1 million grant from the state of North Carolina in fiscal year 2023, adjusted EBITDA improved due to the closure of 40 loss generating company-owned salons over the past twelve months.

Balance Sheet and Cash Flow

The Company ended the third quarter of fiscal year 2024 with $5.9 million in cash and cash equivalents, $187.8 million in outstanding borrowings and total liquidity of $36.7 million. Net cash used in operating activities for the nine months ended March 31, 2024 totaled $7.1 million, an improvement of $1.3 million from the nine months ended prior year due to lower operating costs.

Non-GAAP Reconciliations

For GAAP to non-GAAP reconciliations, please refer to the attached section titled "Non-GAAP Reconciliations." A complete reconciliation of reported earnings to adjusted earnings is included in this press release and is available on the Company’s website at www.regiscorp.com.

Earnings Webcast

Regis Corporation will host a conference call via webcast discussing third quarter results today, May 1, 2024, at 7:30 a.m. Central time. Interested parties are invited to participate in the live webcast by registering for the event at www.regiscorp.com/investor-relations.html. The webcast will include a slide presentation. A replay of the presentation will be available on our website at the same web address.

About Regis Corporation

Regis Corporation (NasdaqGM: RGS) is a leader in the haircare industry. As of March 31, 2024, the Company franchised or owned 4,557 locations. Regis’ franchised and corporate locations operate under concepts such as Supercuts^®, SmartStyle^®, Cost Cutters^®, Roosters^® and First Choice Haircutters^®. For additional information about the Company, including a reconciliation of certain non-GAAP financial information and certain supplemental financial information, please visit the Investor Relations section of the corporate website at www.regiscorp.com.

This press release contains or may contain “forward-looking statements” within the meaning of the federal securities laws, including statements concerning anticipated future events and expectations that are not historical facts. These forward-looking statements are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. The forward-looking statements in this document reflect management’s best judgment at the time they are made, but all such statements are subject to numerous risks and uncertainties, which could cause actual results to differ materially from those expressed in or implied by the statements herein. Such forward-looking statements are often identified herein by use of words including, but not limited to, “may,” “will,” “believe,” “project,” “forecast,” “expect,” “estimate,” “anticipate,” and “plan.” In addition, the following factors could affect the Company's actual results and cause such results to differ materially from those expressed in forward-looking statements. These factors include a potential material adverse impact on our business and results of operations as a result of changes in consumer shopping trends and changes in manufacturer distribution channels; laws and regulations could require us to modify current business practices and incur increased costs; our potential responsibility for Empire Education Group, Inc.'s liabilities; changes in general economic environment; changes in consumer tastes, hair product innovation, fashion trends and consumer spending patterns; compliance with listing requirements; reliance on franchise royalties and overall success of our franchisees’ salons; our salons' dependence on a third-party supplier agreement for merchandise; our franchisees' ability to attract, train and retain talented stylists and salon leaders; the success of our franchisees, which operate independently; data security and privacy compliance and our ability to manage cyber threats and protect the security of potentially sensitive information about our guests, franchisees, employees, vendors or Company information; the ability of the Company to maintain a satisfactory relationship with Walmart; marketing efforts to drive traffic to our franchisees' salons; the successful migration of our franchisees to the Zenoti salon technology platform; our ability to maintain and enhance the value of our brands; reliance on information technology systems; reliance on external vendors; the use of social media; the effectiveness of our enterprise risk management program; ability to generate sufficient cash flow to satisfy our debt service obligations; compliance with covenants in our financing arrangement, access to the existing revolving credit facility, and acceleration of our obligation to repay our indebtedness; the completion and/or results of the strategic alternatives review; limited resources to invest in our business; premature termination of agreements with our franchisees; financial performance of Empire Education Group, Inc.; our ability to close the sale of our ownership stake in Empire Education Group, Inc.; the continued ability of the Company to implement cost reduction initiatives and achieve expected cost savings; continued ability to compete in our business markets; reliance on our management team and other key personnel; the continued ability to maintain an effective system of internal control over financial reporting; changes in tax exposure; the ability to use U.S. net operating loss carryforwards; potential litigation and other legal or regulatory proceedings; future goodwill impairment or other factors not listed above. Additional information concerning potential factors that could affect future financial results is set forth under Item 1A on Form 10-K. We undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. However, your attention is directed to any further disclosures made in our subsequent annual and periodic reports filed or furnished with the SEC on Forms 10-K, 10-Q and 8-K and Proxy Statements on Schedule 14A.

Non-GAAP Reconciliations:

This press release includes a presentation of adjusted EBITDA and adjusted Franchise revenue, which are non-GAAP measures. The non-GAAP measures are financial measures that do not reflect United States Generally Accepted Accounting Principles (GAAP). We believe our presentation of the non-GAAP measures provides meaningful insight into our ongoing operating performance and a supplemental perspective of our results of operations. Presentation of the non-GAAP measures allows investors to review our core ongoing operating performance from the same perspective as management and the Board of Directors. These non-GAAP financial measures provide investors an enhanced understanding of our operations, facilitate investors’ analyses and comparisons of our current and past results of operations and provide insight into the prospects of our future performance. We also believe the non-GAAP measures are useful to investors because they provide supplemental information that research analysts frequently use to analyze financial performance.

Items impacting comparability are not defined terms within U.S. GAAP. Therefore, our non-GAAP financial information may not be comparable to similarly titled measures reported by other companies. We determine the items to consider as "items impacting comparability" based on how management views our business, makes financial, operating and planning decisions and evaluates the Company's ongoing performance.

The following items have been excluded from our non-GAAP adjusted EBITDA results: discontinued operations, one-time professional fees and legal settlements, severance expense, excess inventory impairment charges, the benefit from lease liability decreases in excess of previously impaired right of use asset, lease termination fees and asset retirement obligation costs.

We present adjusted revenue to provide a meaningful Franchise adjusted EBITDA margin, which removes non-margin revenue from total revenue to arrive at an adjusted margin. Margin is a common metric used by investors, however, the majority of our revenue is offset by equal expense, so it does not contribute to our margin. We remove the non-margin revenue from this metric in order to show a meaningful margin rate.

The method we use to produce non-GAAP results is not in accordance with U.S. GAAP and may differ from methods used by other companies. These non-GAAP results should not be regarded as a substitute for corresponding U.S. GAAP measures, but instead should be utilized as a supplemental measure of operating performance in evaluating our business. Non-GAAP measures do have limitations as they do not reflect certain items that may have a material impact upon our reported financial results. As such, these non-GAAP measures should be viewed in conjunction with our financial statements prepared in accordance with U.S. GAAP.

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