In a move aimed at revolutionizing its retail processes, PEPKOR, a leading South African conglomerate, has announced its strategic partnership with Gluu, a renowned Business Process Management (BPM) platform.

COPENHAGEN, Denmark - April 23, 2024 - PRLog -- Facilitated by Gluu's South African partner Process2Product, this collaboration marks a significant milestone in PEPKOR's digital transformation journey.

The primary objective of this partnership is to overhaul PEPKOR's Retail Execution Platform (REX) by adopting a process-centric approach. With over 160 processes identified, the development and customization of the new REX are expected to ensure optimal functionality and alignment with organizational objectives.

Group Product Owner, Tobie Lourens puts it this way: "Enhancing business processes isn't just about efficiency; it's about nurturing the well-being of our employees. A streamlined workflow not only boosts productivity but ultimately fosters a healthier work environment, empowering our teams to thrive."

Key initiatives within the project scope include:

• Centralized Information Management: PEPKOR aims to utilize Gluu as a unified source of truth, fostering collaboration among stakeholders such as PEPKOR, Zensar Technologies, PEPKOR-IT, and PEPKOR Retail Brands.
• Requirement Integration: Seamless integration with JIRA will enable the translation of identified requirements into actionable user stories, enhancing collaboration between PEPKOR-IT, Zensar Technologies, and other stakeholders.
• Standard Process Design: PEPKOR seeks to establish standardized business processes adaptable to individual Retail Brands, promoting agility and efficiency throughout implementation and beyond.
• Work Instructions Integration: The integration of work instructions into the new Retail Execution System's Help feature will empower end-users with direct access to guidance, thereby enhancing usability and support.