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September 01, 2020 1:26pm
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State of Innovation: Bracing for transformation, retail industry looks to woo consumers of the future

For many retailers, reflection on the past year is a story written on both sides of the coin. On one hand, consumers’ rapid shift to ecommerce has provided a boon to the business; on the other hand, the supply chain logjam and ongoing labor revolution have forced the industry to get creative as it moves to capture critical momentum.
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